The number one complaint we hear about our competition
is lack of communication. Emails go unanswered, phone messages languish
in voice mail. After a few weeks of mistreatment, we get an email
or a phone call, usually thanks to a referral from a current customer.
We answer all emails and phone calls promptly.
Update and change requests to your site are usually done as soon
as they are received. You work hard and keep late hours, and we
will be on the phone with you after "business" hours,
if that's what you need.
There are no per hour charges. Contact us with
the smallest change; if what you want is beyond scope, we'll make
it work.
We don't do techno-talk. Expect answers in plain English.
You own the site, we simply manage it for you. Projects get completed
per schedule, we communicate regularly with you as the project unfolds.
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